Customer Service
Emergency Contact | outside of normal business hours only
This section is dedicated to serious and urgent issues that require immediate attention. Please use this form only for critical matters that may affect your safety, security, or the integrity of your property.
Examples of urgent issues include:
Serious Water leaks or flooding (not dripping or weeping)
Doors that cannot be opened or closed, compromising security & safety
Electrical faults posing a safety risk
If your issue is not urgent, such as a minor repair or general enquiry, please call Branch Manager during normal working hours.
Customer Complaints Process
At HHI we pride ourselves on providing excellent Customer Service. If you have a concern
that has not been resolved at your local branch and requires attention from our Head
Office, please complete below form:
